{
  "title": "Process Knowledge Capture",
  "description": "Document a critical business process from the person who runs it — the steps, judgment calls, and workarounds that aren't in any manual.",
  "language": "en",
  "questions": [
    {
      "hint": "For example: monthly invoicing, new client onboarding, order fulfillment, end-of-week reconciliation.",
      "text": "What process are we documenting today, and how often does it run?",
      "type": "text",
      "order": 1,
      "required": true
    },
    {
      "hint": "Include every step, even the ones that seem obvious. What starts it? What ends it?",
      "text": "Walk me through the process step by step — from trigger to completion.",
      "type": "text",
      "order": 2,
      "required": true
    },
    {
      "hint": "Software, spreadsheets, logins, physical equipment — anything the process depends on.",
      "text": "What tools, systems, or accounts are involved?",
      "type": "text",
      "order": 3,
      "required": true
    },
    {
      "hint": "The decisions you make from experience — the ones a new person wouldn't know to make.",
      "text": "What judgment calls do you make that aren't part of any written rule?",
      "type": "text",
      "order": 4,
      "required": true
    },
    {
      "hint": "The errors, edge cases, or situations that come up regularly enough to know the solution by heart.",
      "text": "What most commonly goes wrong, and how do you fix it?",
      "type": "text",
      "order": 5,
      "required": true
    },
    {
      "hint": "The mistakes you made, or have watched others make, when learning this.",
      "text": "What would someone new to this process most likely get wrong in the first few weeks?",
      "type": "text",
      "order": 6,
      "required": true
    }
  ]
}