Session Template Library

Choose from 85 draft session templates across 18 categories. Pick a starting point, clone it into a project, and customize the questions before publishing — or use the Session Studio to build a custom session from scratch.

Common goalsStart with a proven template

Customer Satisfaction Survey

Customer

A general-purpose satisfaction check-in for any service business — not tied to a specific support ticket. Captures an overall rating, what's working, what's falling short, and whether the customer would recommend you.

customersatisfactionsurveyservicenps
6 questions · ~5 min
Download JSON

NPS Follow-Up

Customer

Dig into the reasons behind a Net Promoter Score and capture specific improvement areas.

NPSsatisfactionloyalty
5 questions · ~3 min
Download JSON

Post-Purchase Feedback

Customer

Capture the end-to-end buying experience from discovery through to delivery.

purchasebuying experiencecustomer journey
7 questions · ~4 min
Download JSON

Support Satisfaction

Customer

Rate and reflect on a support interaction — resolution, effort, and improvement areas.

supportCSATcustomer service
6 questions · ~3 min
Download JSON

Not finding what you need?

Use Interview Studio to describe your research goal and generate a custom session design in seconds — no template required.

How to use these templates

  1. Choose a template and click Use this.
  2. Select the project where the draft session should be created.
  3. Rename and customize the questions before publishing.

Want a fully custom session instead? Use the Session Studio to generate one with AI — available from any session list.